← LibraryCase No. 02
Medium stakesLarge consumer marketplace (your own employer) · In-house SEO function defense

We Rank #1 But Don't Show Up in AI

Your VP Marketing suspects AI visibility is a vanity metric you're pushing to justify scope.

Based on real client experiences, but anonymized and dramatized to protect identities and confidential relationships.

The setup

You're Head of SEO at a large consumer marketplace presenting to your VP Marketing. The brand ranks top three for the vast majority of core keywords and gets tens of millions of monthly organic visits. But AI brand visibility is in the 40–60 range. The VP cuts in: "I don't understand — we dominate organic search. Why are you spending team time on whether we show up in ChatGPT?"

The three data points
  1. 01Organic visibility: top 3 for the majority of core terms
  2. 02AI presence: 40–60%, wildly inconsistent across categories
  3. 03Strong backlinks, but low frequency of news / publication citations
How you pitch

3 minutes to explain why organic dominance ≠ AI dominance to your own boss. Too technical → they tune out. Too simple → they feel patronized.

What makes it exciting

Classic "data says one thing, your boss believes another." You're shifting their mental model from Google algorithm to LLM training data — and asking for internal budget on the back of it.